1. Introduction
TRADEUROPE DIGITAL STORE AND SERVICES (“we,” “our,” or “us”) is committed to maintaining the highest standards of integrity and compliance with applicable anti-money laundering (AML) and counter-terrorist financing (CTF) laws.
This KYC/AML Policy outlines the steps and measures we take to prevent our platform and services from being used for illegal financial activities, including money laundering, fraud, and terrorism financing.
We adhere to relevant global standards and national regulations, ensuring that every customer’s identity is verified and that all transactions are legitimate and transparent.
2. Purpose of This Policy
The purpose of this policy is to:
Prevent and detect money laundering, fraud, and financial crimes.
Verify the identity of all customers before establishing any business relationship.
Maintain accurate and up-to-date customer records.
Report suspicious activities to the relevant authorities as required by law.
3. Scope
This policy applies to:
All customers and clients of TRADEUROPE DIGITAL STORE AND SERVICES.
All employees, partners, contractors, and representatives.
All transactions, including sales, renewals, and support-related financial activities.
4. Customer Identification (KYC Requirements)
Before granting access to certain services, we may require identity verification from our clients. The KYC process involves collecting the following information:
For Individual Customers:
Full legal name
Date of birth
Residential address
Valid government-issued photo ID (e.g., passport, national ID card, driver’s license)
Proof of address (utility bill or bank statement not older than 3 months)
For Corporate Clients:
Company name and registration number
Registered business address
Certificate of Incorporation or Registration
Details of company directors and authorized signatories
Identification documents of key shareholders and ultimate beneficial owners (UBOs)
We reserve the right to request additional information when necessary to verify identity or clarify the nature of a business relationship.
5. Verification Procedures
All customer information provided during KYC verification is checked against reliable, independent data sources to confirm authenticity.
We may use third-party identity verification services to ensure compliance with global AML and CTF regulations.
If the verification process fails, access to our services may be restricted or denied.
6. Monitoring and Reporting
TRADEUROPE DIGITAL STORE AND SERVICES continuously monitors transactions and customer activities for unusual or suspicious behavior.
Indicators that may trigger investigation include, but are not limited to:
Inconsistent or incomplete customer information.
Transactions that appear unusually large or complex.
Requests for refunds or fund movements without clear business justification.
Activity inconsistent with the customer’s normal pattern or stated purpose.
Suspicious activities are documented and, where required, reported to the relevant authorities in accordance with applicable laws.
7. Record Keeping
We securely store all KYC records, transaction logs, and communication data for a minimum of 5 years after the termination of a customer relationship, or longer if required by law.
This information is treated as confidential and shared only with law enforcement or regulatory authorities upon valid request.
8. Employee Training and Awareness
All employees and agents of TRADEUROPE DIGITAL STORE AND SERVICES receive training on AML/KYC obligations, detection of suspicious transactions, and procedures for escalation and reporting.
Regular refresher sessions are conducted to ensure continuous compliance awareness.
9. Risk Assessment
We conduct periodic risk assessments of our operations, customer base, and technology systems to identify potential AML vulnerabilities.
This helps us strengthen internal controls and apply enhanced due diligence (EDD) where higher risks are detected.
10. Customer Cooperation
Customers are required to cooperate fully with all KYC verification requests. Refusal to provide the requested information or attempt to conceal true identity may result in suspension or termination of services.
11. Policy Updates
TRADEUROPE DIGITAL STORE AND SERVICES reserves the right to modify or update this policy at any time to reflect changes in applicable laws or best practices. Updated versions will be posted on our website with a revised “Effective Date.”
12. Contact Information
If you have any questions regarding this KYC/AML Policy or wish to verify your information, please contact us at:
Email: support@tradeurope.shop