At TRADEUROPE DIGITAL STORE AND SERVICES, the privacy, security, and trust of our customers are of the utmost importance.
We are fully committed to maintaining the highest standards of data protection, cybersecurity, and regulatory compliance across all our platforms, products, and services.
This Compliance & Security Policy outlines how we protect your data, ensure secure transactions, and comply with global legal requirements.
1. Our Commitment to Security
We implement multiple layers of technical, physical, and administrative security measures to safeguard customer data and system integrity.
Our goal is to prevent unauthorized access, misuse, loss, or alteration of personal and business information stored or processed through our systems.
Key security principles include:
Data Encryption: All sensitive information is encrypted in transit and at rest using industry-standard SSL/TLS encryption.
Access Control: Access to customer data is restricted to authorized personnel only, under strict confidentiality agreements.
Network Security: We maintain secure firewalls, malware protection, and intrusion detection systems to monitor and protect against cyber threats.
Regular Backups: We perform secure and regular data backups to ensure business continuity and disaster recovery.
2. Data Protection and Privacy Compliance
We adhere to international data protection standards, including:
GDPR (General Data Protection Regulation) — for EU and EEA users
CCPA (California Consumer Privacy Act) — for U.S. users
NDPR (Nigeria Data Protection Regulation) — for Nigerian users
We ensure that all personal and business data:
Is collected lawfully and transparently
Is used only for stated and legitimate business purposes
Is securely stored and processed
Is not shared with third parties without consent (except as required by law or for service delivery)
For more details, please refer to our Privacy Policy
.
3. Secure Transactions
All payments made on TRADEUROPE DIGITAL STORE AND SERVICES are processed through trusted and PCI DSS-compliant payment gateways such as Paystack, Flutterwave, or Stripe (depending on your region).
We do not store your credit/debit card details on our servers.
All payment information is securely transmitted and processed through encrypted channels directly by our payment partners.
4. Website and Application Security
We take strong measures to protect our website and software applications from vulnerabilities, including:
Regular system and plugin updates
SSL (Secure Socket Layer) certification on all pages
Continuous vulnerability scanning
Security patches and real-time threat monitoring
In addition, our servers are hosted on secure data centers with advanced firewall protection and DDoS mitigation systems.
5. Account Security
We recommend that all users take steps to protect their accounts, including:
Using strong, unique passwords
Keeping login credentials confidential
Avoiding public Wi-Fi connections for sensitive transactions
Logging out after completing any online session
If you suspect any unauthorized access to your account, please contact our support team immediately.
6. Employee Access and Training
Only authorized staff members with verified roles are granted access to sensitive data or administrative functions.
All employees and contractors undergo cybersecurity awareness and data protection training to ensure responsible handling of information in line with company policy.
7. Incident Response Plan
In the unlikely event of a data breach or security incident:
We will promptly investigate and contain the breach
Notify affected users and relevant authorities within the legally required timeframe
Take corrective measures to prevent future occurrences
We maintain an Incident Response Team (IRT) responsible for managing all reported security events.
8. Compliance Monitoring and Auditing
We perform regular internal audits and system reviews to ensure continued compliance with data protection laws and security best practices.
External audits or penetration tests may also be conducted by certified third parties to validate our security posture.
9. Third-Party Vendors and Integrations
We partner only with verified and compliant third-party vendors who meet our security and privacy standards.
All vendors are required to:
Sign confidentiality agreements
Maintain data protection measures equivalent to or greater than our own
Notify us immediately in case of any security concerns
We carefully evaluate all integrations before deployment.
10. Continuous Improvement
Cybersecurity and compliance are ongoing processes.
We continuously assess and enhance our security infrastructure, policies, and user education to adapt to emerging risks and regulatory changes.
11. Reporting Security Issues
We encourage ethical reporting of vulnerabilities or suspicious activities.
If you identify a security issue, please notify us immediately at:
Email: support@tradeurope.shop
12. Policy Updates
This Compliance & Security Policy may be updated periodically to reflect changes in laws, technology, or our security practices.
We encourage you to review this page regularly for the latest updates.
Continued use of our services after any update indicates your acceptance of the revised policy.
Email: support@tradeurope.shop